Executive Advisory • Operations • Programs • Risk

Operational Strategy, Process Excellence & Risk Management

RHC Advisory partners with operators and executives to diagnose what’s working, fix what’s breaking, and build scalable, secure operations. From process improvement and program leadership to risk and security operations, we help you move from fire-fighting to disciplined, repeatable execution.

  • Executive Leadership Team: Matt & Danielle Robinett
  • 32+ years combined experience across Operations, HR, People Leadership, Security & Program Management
  • Specialists in process excellence, people-centered design, risk operations & technical program delivery

Core Capabilities

Holistic, systems-level consulting that connects strategy, operations, and risk.

Operational Strategy & Process Improvement

Helping leaders understand how work really gets done today, identify friction and waste, and design future-state processes that actually hold up under load.

  • Operational diagnostics & current-state mapping
  • Process redesign, SOPs & workflow standards
  • KPI frameworks and defect reduction strategies

Program Design & Change Leadership

Turning good ideas into executable programs with clear ownership, governance, and change paths that respect how people and networks really operate.

  • Program charters, roadmaps & stakeholder mapping
  • Operating cadence, governance & leadership reporting
  • Training toolkits, communication plans & adoption metrics

Security, Risk & Resilience Operations

Practical security and security and asset protection support that fits your operating model—protecting people, assets, and margin without grinding the business to a halt.

  • Risk assessments & control design
  • Incident response, investigations & root cause analysis
  • Resilience planning & readiness scoring

Selected Results

Representative outcomes from operational improvement, program leadership, and risk initiatives.

Network Operations & Risk Alignment

Partnered with operations and security leaders to unify how risk, performance, and customer impact were measured and acted on across a multi-site network.

Outcome: Improved decision speed, clearer trade-offs, and more consistent execution across sites and shifts.

Process Improvement & Defect Reduction

Led diagnostics and redesign efforts for high-friction workflows, translating frontline feedback into simplified processes and clear ownership.

Outcome: Reduced rework and defects, increased throughput, and better use of existing headcount and tools.

Program Playbooks & Governance

Built program playbooks, KPIs, and review cadences that moved critical initiatives from “best effort” to structured, trackable delivery.

Outcome: Higher adoption, fewer surprises, and a durable operating rhythm that outlived the initial launch.

How We Work

A structured, collaborative engagement model that respects your operators’ time and expertise.

01

Discover & Diagnose

Stakeholder interviews, data and process reviews, and a clear articulation of what’s working, what’s breaking, and where the real constraints live.

02

Design & Model

Development of future-state processes, programs, and controls—documented in clear narratives and frameworks that leadership can actually react to.

03

Pilot & Iterate

Focused pilots that prove value, refine edge cases, and build internal champions before you commit to network-wide change.

04

Scale & Sustain

Multi-site deployment, enablement, and governance routines that keep gains in place and make it easy to onboard new leaders and sites.

Executive Leadership

Operational, technical, and security-focused leadership supporting scalable, people-centered solutions.

Matt Robinett — CEO & Principal Consultant

Matt has over 17 years of senior leadership experience across Fortune 1 e-commerce, Fortune 100 retail, and Fortune 50 logistics environments. His background includes security and asset protection leadership, investigations oversight, operational strategy, and large-scale program delivery supporting enterprise networks with multi-billion-dollar throughput. He specializes in designing practical, high-clarity operational and risk-aligned models that elevate operator effectiveness while reducing friction across complex, Fortune-tier ecosystems.

Danielle Robinett — Chief Operating Officer

Danielle brings more than 15 years of cross-functional leadership within Fortune 1 e-commerce, Fortune 50 logistics, Fortune 100 big-box retail, and Fortune 100 off-price retail environments. Her expertise spans technical program delivery, multi-site technology implementation, investigations, and security and asset protection leadership. She also brings significant experience in Human Resources and People Experience, supporting organizations with large-scale, complex workforce needs. Danielle began her career in the U.S. Army in Medical Logistics, grounding her in the discipline, precision, and systems-first thinking that inform her approach to enterprise program execution.

About RHC Advisory

Operational subject-matter expertise with executive perspective.

RHC Advisory is the consulting arm of Robinett Holdings LLC, led by Matt Robinett (CEO & Principal Consultant). We specialize in operational strategy, process improvement, program leadership, and practical risk and security operations for growth-minded and enterprise organizations.

Our work sits at the intersection of operations, security, and leadership. We help clients get honest about current state, design pragmatic solutions, and build the routines that keep those solutions working long after the initial launch.

  • Operational Strategy – from concept to roadmap to execution
  • Process & Program Leadership – document-forward, data-driven, bias-for-action
  • Risk & Security Operations – controls that support, not suffocate, the business

Contact

Share a bit about your environment, and we’ll determine whether RHC Advisory is a fit.

RHC Advisory collects only the information you choose to submit via the contact form. Information is used solely for the purpose of responding to your inquiry and is not sold or shared with third parties.